Site Information

Mobilitie SMS provides a comprehensive 360 degree view of assets utilizing hundreds of standard fields and a simple mechanism to add more. Every organization has different information and reporting needs. Mobilitie SMS is structured to accommodate even the most robust requirements and utilizes policy-based user profiles to permit or restrict access.

All data is organized by site and every site has a dedicated landing page. Key categories of site information include:

• Site identification
• Status indicators
• Tenant information
• Landlord attributes
• Occupancy and Capacity
• Location

Site information pages also provide cross functional visibility into every activity or contact that relates to the site.

Document Management

Every site has countless documents that must be retained – leases, construction drawings, NEPA, Environmental, etc. The volume is overwhelming and maintaining paper files is no longer a reasonable option. Mobilitie SMS provides unlimited capacity for uploading these documents and provides a mechanism to organize them into meaningful categories for quick access from any location. Key features include:

• The ability to scan or import documents into Mobilitie SMS from any workstation
• Mass document import functionality
• Version control and retention of all earlier versions
• Integrated searching of titles, categories and content of document types
• Reporting on missing documents
• Integration with workflow management for milestone definition

Mobilitie SMS takes document management from a logistical burden to an invaluable tool for providing the newest, most accurate site information. Having these files at your fingertips will drive immeasurable efficiencies by eliminating rework, expediting deal closing and supporting smart site utilization.

Lease Administration

Lease Administration is a critical function that allows you to accurately manage and report on your contractual obligations for all types of leases and to protect the integrity of the site. Mobilitie SMS helps you address these challenges by providing the following functionality.

• Integrated views of payment processes, lease data and financial aspects of contracts and responsibilities
• Manage notifications of renewals and option dates
• Track critical lease details, legal parties, insurance, clauses, payments and payment lines
• Calculate recurring payment streams based on all escalations and offsets
• Access operating cost detail
• Notice Tracking (Issued and Received)
• Manage receivables
• Integration with financial systems

property management
project management
service assurance

Control

Your sites are the foundation of your business. They are the heart of your network, the foundation of your revenue stream and the basis of your customer relationships. You need to maintain complete control of your sites to ensure uninterrupted operation while providing the appropriate level of access for your employees, contractors, vendors, and customers. Mobilitie SMS solves the data integrity challenges that have plagued the industry for years and acts as the nucleus of site control.

Manage construction and operational activities through a single integrated system.

Property Management

When it comes to Real Estate and the management of your sites, the details count. Properly maintaining your property and towers isn't just good manners; it is good business. Mobilitie SMS allows you to manage the relationship between you, your tenants, your landlords, and governmental jurisdictions. Accurate and complete information is crucial for expansion, marketing and compliance purposes:
Property Management

• Regulatory compliance
• All activities associated with the site – open service tickets, collocation opportunities, site modifications, lighting
• Manage capacity and ground space
• Configuration management (equipment and tower installation)
• Plan space utilization for maximum efficiency

Project Management

Mobilitie SMS provides a robust program management interface with the right mix of power, usability and flexibility. Tight coordination and oversight of site impacting activities allows you to avoid conflicts, efficiently manage resources and to provide a high degree of quality control by defining milestones, deliverables and dependencies. Key functionality includes:

• Definition and management of complex workflows
• The ability to define interdependencies and identify schedule and resource conflicts
• Real time notifications of upcoming deadlines and dependencies
• Reporting on project status and performance as well as resource effectiveness
• Support for unlimited projects spanning multiple site locations
• Cross functional collaboration including employees, contractors, vendors, and customers
• Financial controls and cost management

Service Assurance

Wireless operators know that their towers require constant attention, both proactively and reactively, to ensure continued operation. The implications of interruptions are significant. Revenue streams from customers and tenants are at risk, relationships with landlords, jurisdictions and regulatory bodies can suffer, and overall reputation can be damaged. At its core, Mobilitie SMS was designed with a single primary objective-provide all information, tools and intelligence to keep sites operating:
Service Assurance

• Comprehensive incident management
• Tickets tracked through closure with work queues and prioritization
• Recurring activities scheduled in advance and assigned to resources based on predefined rules
• Notifications sent to users as activities are assigned, modified, or completed
• Automated escalation of missed milestones
• Allows coordination of multiple concurrent activities
• Provides a single source of all site activity
• Online ticket submission

Revenue

In the end, your success is measured in dollars. The integrity of your network, the relationships with your customers, the quality of your sites – all of this supports the pursuit of enhancing profitability. Mobilitie SMS has been at the core of our expanding infrastructure business and can act as a growth engine for yours.

• collocation marketing
  
• collocation management
  
• customer relationship management

Collocation Marketing

Mobilitie SMS providers tower owners with an improved ability to market their tower assets for collocation. By seamlessly integrating Mobilitie SMS with the customer web portal, potential customers can not only easily find available sites, but can also obtain key site information immediately, such as highest available RAD, amount of available ground space, amount of available structural capacity, and even see a photo log of the site. Other key benefits include:

• Portfolio updates and new sites pushed real time to the marketing web portal
• Improved accuracy and completeness of site information and photo logs available to potential customers
• Customer portal for tracking application status and milestone dates
• Ability for customers to download due diligence documents directly from the customer portal
• Decreases internal administration costs through automated data integration and enabling customers to self-serve key information

Additionally, by utilizing the Colo Management functionality of SMS, tower owners can track and differentiate the most valuable customers from the “noise”, and ensure sales and marketing teams are focused on the right customers in the right markets.

Integrating the SMS customer portal in your website enables your customers to quickly find your assets and accelerate collocation revenue.

Collocation Management

Mobilitie SMS provides tower owners with a platform to manage all aspects of the collocation leasing process. Since the application is integrated with all other aspects of asset management, key site information and documents are never more than a few clicks away…all without having to launch a separate application. Mobilitie SMS enables the collocation team to:

Collocation Management

• Track and report on all collocation leads, including referral sources
• Track applications and payments of fees
• Track amount and type of equipment leased
• Track all key dates and other activity related to the collocation process
• Maintain appropriate controls over requirement documents and workflow

In addition, through the Report Writer, tower owners are able to quickly report on the leasing pipeline in order to monitor market activity and make accurate revenue projections. In addition, Mobilitie SMS enables the collocation process to be managed proactively – and ultimately in a manner that drives additional value through:

• Higher percentage of leads being converted to closed leases
• Accelerating rent commencement dates by reducing cycle times
• Tracking permitted equipment and actual installed equipment to identify unrealized site modification revenue

Customer Relationship Management

Effectively managing customer relationships can enhance profitability, reduce churn and improve absorption. Site owners have multiple “customers” to consider: landlords, tenants, site acquisition firms and local jurisdictions. By integrating Mobilitie SMS and a CRM system, site owners can control and track all customer touch points and convert more leads into deals. All interactions can be documented with details on the specific information exchanged. This information is reportable by contact, entity and associated sites to provide a comprehensive view.

Mobilitie SMS brings traditional relationship management to a business that has not historically focused on managing these interactions. When integrated into sales and marketing efforts, Mobilitie SMS can increase the lifetime value your customers.

Report Writer

Gathering, consolidating, and maintaining information are critical to managing your business. But information alone does not allow you to make the key strategic decisions you face every day. Extracting and manipulating the information in a meaningful way allows you to translate raw data into intelligence-- Intelligence that can help you grow your business and proactively identify and address challenges.

In addition to robust ad hoc reporting capabilities, Mobilitie SMS leverages our extensive experience in managing asset portfolios with over 250 standard reports.

No set of standard reports can possibly extract all of the meaningful information on a regular basis. Quality reporting is far more than just a query. It is an activity that requires focus and expertise; an activity that requires critical thought and consideration.

That’s why Mobilitie provides a dedicated Report Writer to all Mobilitie SMS customers. Our industry experts are available to generate custom reports at the customer’s direction. But more importantly, they're tasked with identifying valuable reports that our customers haven't thought of yet. Just one more way Mobilitie SMS allows you to work smarter.

Customized reporting to generate quantitative data analysis and decision support for your business.